Frequently Asked Questions
What is the minimum and maximum age required to rent a vehicle?
Renters must be 25 years of age or older. There is currently no maximum age requirement, provided the renter meets all applicable licensing and rental requirements.
Is there a required interval between bookings?
No. There is currently no required waiting period between bookings.
Do you offer any discounts or promotions?
Yes. Discounts and promotional offers may be available from time to time. Please contact us for current offers and eligibility requirements.
Is a security deposit required?
Yes. A security deposit is required for rentals. Deposit requirements and amounts may vary depending on the rental and booking details.
What is the shortest and longest rental duration allowed?
The minimum rental period is 1 week (7 days). Longer rental periods may be available based on availability and rental agreement terms.
How are sales tax, coupons, and additional fees applied?
Applicable taxes, discounts, coupons, and additional fees are determined at the discretion of management and will be communicated to the renter before the reservation is finalized.
How many miles are included with the rental?
Each rental includes 500 miles.
Please contact us for details regarding additional mileage or mileage overages.
What are your standard business hours?
Our standard business hours are:
Monday – Friday
8:00 AM – 5:00 PM Mountain Time
What delivery locations do you offer, and what are the fees?
Delivery service is not currently offered as a standard rental service.
Please contact us to discuss any special delivery requests.
What are the allowed pick-up and return times?
Standard pick-ups and returns are available:
Monday – Friday
8:00 AM – 5:00 PM Mountain Time
Is there a specific schedule for custom deliveries?
Custom delivery services are not routinely offered. Special requests may be discussed with management on a case-by-case basis.
Do you allow pick-ups and returns outside business hours?
After-hours pick-up or return may be possible depending on availability and prior approval.
Please contact us in advance to discuss your request.
Are there any important extra details renters should know?
Please drive responsibly and take care of the vehicle throughout your rental.
If any issue, concern, or mechanical problem arises during your rental, please contact us promptly so we can assist you.
Do you offer additional equipment or services?
No additional equipment or services are currently offered.
What is the cost for an additional driver?
An additional driver may be added for a $100 fee, subject to applicable rental requirements and approval.
What are the penalties or fees for smoking in the vehicle?
Smoking is not permitted inside the rental vehicle.
Evidence of smoking or smoking-related odors will result in a $150 cleaning fee.
Are there any fees associated with EZ Pass or toll usage?
No additional EZ Pass or toll administration fee is currently specified.
Renters may still be responsible for any toll charges incurred during their rental period.
Is there a cleaning fee? Under what conditions is it charged?
Vehicles should be returned in reasonably clean condition.
A $200 cleaning fee may apply if the vehicle is returned with excessive mess, dirt, debris, spills, or other conditions requiring cleaning beyond normal use.
Have a question for us?
Contact Us
Why Choose Us!
Skip the long lines and hassles of traditional car rental companies by having your next luxury car delivered directly to your preferred location and time.
As a gesture of our appreciation, we provide a white-glove concierge service with onsite check-in at your hotel or residence for all our valued clients.
Want to book from us?
Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.
Contact Us
By providing your phone number or texting START to 602-838-4450, you agree to receive SMS messages from Galaviz VIP Car Rental, including both informational messages (such as reservation updates, customer support, and service notifications) and promotional/marketing messages (such as special offers and discounts).
Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out. View our Privacy Policy and Terms of Service
About Us
Galaviz VIP Car Rental is a brand operated by GALAVIZ HOLDINGS LLC, All Rights Reserved, 2026